
Frequently asked questions.
General
Services
Shop Policies
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I am located at 216 Matheson Street in Healdsburg, ca (Inside of Skin Lounge)
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Appointments can be made by filling out the form on my book appointment page or by emailing karlifskincare@gmail.com.
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Please understand that appointment times are limited, if you must cancel your appointment I respectfully request 24 hour notice. Missed appointments or appointments cancelled without 24 hour notice, will be charged a fee of half of your service. Thank you so much for your understanding!
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My hours are Wednesday-Friday (10:00am - 5:00pm) and Saturday (9:30am - 1:00pm)
By appointment only.
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I take cash, venmo, and credit cards.
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Yes! Facials during pregnancy can be very beneficial and promote relaxation. Products are curated to be pregnancy safe.
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Since my facials are non-invasive and skin supportive, you can come back as often as you like. Ideally 4-6 weeks, pre-booking will ensure you get the time you want.
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We offer a 10 day exchange policy from the time of purchase on unopened and unused items that are in their original condition and in their original packaging. Proof of purchase is required.
Please note that as a small, women owned business and due to the nature of our products we are unable to accept returns on products that are opened or used.
Feel free to email karlifskincare@gmail.com prior to purchasing to discuss which products may be best for you!
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All orders will ship USPS on Monday + Tuesdays. Shipping is available within the U.S. only.